• By quade
• 28 August 2024

Digital Minds BPO Sets Up New Headquarters in Naga City

Digital Minds BPO Services remains one of the largest and most respected BPOs in the Bicol region. They have continued to enjoy considerable growth and success over the years. To showcase this development, they have decided to establish a new headquarters in Naga City.

This headquarters opened on July 25, 2025, and will use the existing Greenwood Magasaysay building in the city. The opening ceremony was led by CEO Charvel Rebagay and COO Kristine Bernadeth Gaya. Having so many important figures here is meant to signify the company’s commitment to expansion and excellent service. But aside from being a huge symbolic win, it also offers practical benefits. 

Digital Minds BPO’s Headquarters Ceremony

The celebration of this new facility began with a blessing by Rev. Fr. Elmer Pandes outside the Greenwood Magsaysay office. After that, the ribbon-cutting ceremony was conducted by Charvel. He was accompanied by COO Kristine Bernadeth Gaya and many more executives, staff, and administrators of Digital Minds BPO.

The ceremony concluded with a banquet for the guests where they would share food and stories. while this would happen, the students. Alongside they also discussed plans for the future and the potential for further expansion.

They chose this place because being inside one of Bicol’s largest cities would make it easier for advanced infrastructure. Things like biometric access, 24/7 CCTV coverage, spacious workstations, and a well-equipped conference room are much more accessible here. This allows the workers to operate in peace and a more relaxing environment. Beyond practical benefits,  there are also larger pantries and dining areas to provide them with more food. 

“Our new headquarters at Greenwood Magsaysay Building marks a pivotal chapter in Digital Minds BPO’s journey. This state-of-the-art facility not only expands our operational capacity but also reaffirms our commitment to Naga City and the talented professionals in the region. As we continue to grow and innovate, this new space will serve as the epicenter of our mission to deliver world-class outsourcing solutions. We’re excited to leverage this enhanced infrastructure to drive greater value for our global clients and contribute to the local economy.”

– Charvel Rebagay, President and CEO of Digital Minds BPO

Practical Benefits to Digital Minds BPO’s New Headquarters

So far, Digital Minds BPO has been the premier business process outsourcing company in Bicol. For 14 years they have provided excellent services in in customer support and back-office solutions. A big part of this is their use of cutting-edge technology and a skilled workforce to deliver high-quality, cost-effective services.

Their new headquarters is their way of continuing these services. By moving to the regional capital, they can have access to the best services and infrastructure that Bicol can provide. This includes better technology and an easier supply chain. 

More importantly, it can give them access to a better workforce. City dwellers tend to be more educated and tech-savvy, allowing Digital Minds BPO to hire the best employees who can provide the necessary services for government agencies. 

How Can BPOs Benefit From This Development?

Other BPOs should pay close attention to the developments of these services as this shows how shifting locations can alter the capabilities of a business. Digital Minds BPO has been providing services to many Fortune 500 companies. Their transfer to Naga will only improve the services that they can provide.

Aside from offering new services, it can send a powerful message to BPO investors that you are here to stay and are more than capable of meeting your service requirements. Moving to a city like Naga is not a simple task and requires a huge investment in time and effort. 

By making bold moves like that, it might cost money but it also convinces investors to trust their business and take a chance by supporting their business.