BPO Services
E-commerce & Retail
E-commerce operations are a set of repeatable processes that reward consistency. geniusOS staff run your order processing, inventory, product data, support, and returns — so growth doesn't mean drowning.
What we handle
Order processing
From placement to fulfillment — every order handled accurately and on time.
Inventory management
Stock level tracking, replenishment management, and fewer stockouts.
Product data management
Accurate, consistent product information — specifications, images, and pricing — across every channel.
Customer support
Support staff who represent your brand, resolve issues, and keep customers coming back.
Returns & refunds
Efficient returns handling and prompt refunds that turn a bad moment into retained loyalty.
Price a team in two minutes
Team Builder shows you what these roles cost onshore versus with geniusOS — live, no email required.