RAG Done Right: Building a Retrieval-Augmented Assistant in .NET
A practical guide to building a retrieval-augmented assistant in .NET — chunking strategies, embeddings, vector storage, and when RAG beats fine-tuning for enterprise content.
Blog
Notes and news on software development, AI adoption, and the outsourcing industry.
Optimizely CMS 13 Addon & Custom Module Migration: Surviving Third-Party and In-House Code Across the Upgrade
How addon manifests, module initialization, and custom module registration changed in CMS 13 - and how to migrate in-house and third-party modules without losing functionality.
Optimizely CMS 13 Content Transfer & Environment Sync: Moving Content Safely After Upgrade
Content export/import, transfer tools, and environment sync behavior changed in CMS 13 — how to move content between environments without losing assets, versions, or approval states.
Building Custom MCP Servers: When and Why Your Business Needs One
A technical guide to Model Context Protocol servers — what they are, when they make sense, and how to build one for your workflow.
Optimizely Commerce Payment Provider Migration: Why Checkout Integrations Break After Upgrade
Payment provider interfaces, tokenization, and callback contracts change between Commerce versions — here is what breaks at checkout and the migration path that avoids failed transactions.
Optimizely CMS 12 to 13 Upgrade: A Real-World Migration Timeline and Budget
What a real Optimizely CMS 12 to 13 upgrade looks like: timeline, costs, hidden gotchas, and how to avoid scope creep.
AI Business Transformation: A Practical Readiness Assessment Framework
How to evaluate whether your business operations are ready for AI adoption — a practical framework without the hype.
The Direct CMS 11 to 13 Leap: Migration Patterns for Teams That Skipped CMS 12
Unique challenges of migrating directly from Optimizely CMS 11 to CMS 13: skipping ASP.NET Identity entirely, dealing with .NET Framework to .NET 10 runtime jump, and handling the massive content model and authentication surface area all at once.
We’re Excited to Annouce “OpAgents” Our New AI Agent as a Service (AAAS) for Marketing & Business
March 27, 2025 – Today, geniusOS is thrilled to announce the launch of OpAgents, a groundbreaking AI Agents as a...
The Ultimate Guide to bpo Services in the Philippines for American Companies
Why American Companies Choose the Philippines for BPO Services American companies are increasingly turning to the Philippines for BPO services...
AI Call Center Adoption: 3 Major Considerations
With AI taking the world by storm, it is easy to jump into the bandwagon, but there are many considerations before starting AI call center adoption to consider.
AI Call Centers Predictions and Trends for 2025
As the year comes to an end, the question many experts are curious about the call centers predictions in the coming year and how it might affect the industry.