BPO Services
Medical Billing
Billing is where practices lose money without noticing. geniusOS medical billing staff handle claims, denials, posting, and patient inquiries with the accuracy the work demands — under strict data-security and confidentiality controls.
What we handle
Claims preparation & submission
Clean claims prepared, coded correctly, and submitted on time — the single biggest lever on your reimbursement rate.
Denial management & appeals
Denied claims worked systematically: root cause identified, corrected, resubmitted, and tracked to resolution.
Payment posting & reconciliation
Payments posted accurately against claims, with discrepancies flagged instead of buried.
Patient billing & inquiries
Clear statements and courteous handling of patient billing questions on your practice's behalf.
A/R follow-up
Aging receivables chased on a schedule, so revenue doesn't quietly leak out of the practice.
Handled with appropriate care
Medical billing means protected health information. Our teams work under encryption, role-based access controls, signed confidentiality agreements, and the physical and digital security protocols healthcare data requires. Your compliance requirements are implemented before the first claim is touched.
Price a team in two minutes
Team Builder shows you what these roles cost onshore versus with geniusOS — live, no email required.