BPO Worker Shortage Affects Philippines AI Adoption
The BPO worker shortage in the Philippines may affect their adoption to AI as some employers have cited a shortage of experienced workers who can use AI tools.
Blog
Notes and news on software development, AI adoption, and the outsourcing industry.
Trump Presidency Means Trouble for Philippine BPO Industry
Alarm bells are being raised within the Philippine BPO Industry with the potential of a Trump Presidency as it may spark chaos in the market.
Teleperformance BPO Spearheads Volunteer Program
Teleperformance BPO is making strides in the country not just in the business sector, but also in public works thanks to its new volunteer program.
BPO Tourism Pageant Returns After 5 Years
After a five year hiaturs, the BPO Tourism Pageant returns to help people understand this major industry. Now the beauty queens shall compete for the title.
Experts Estimate That 40% of BPO Jobs Will Operate Outside NCR by 2028
With remote working growing in the country, some leading BPOs believe that as many as 40% of BPO jobs will operate outside of the capital region by 2028.
Kenyan BPOs Set To Be A Favorite in the BPO Market
Kenyan BPOs are quickly becoming a darling in the BPO market with its growing industry. Their growing market and services, they are set to dominate the region.
BPO Players Support PBDN’s Annual Conference on Disability Inclusion
BPO Players across the country have given their support on the third annual PBDN conference on providing inclusion for persons with disabilities.
Digital Minds BPO Sets Up New Headquarters in Naga City
Digital Minds BPO is excited to announce the establishment of their newest headquarters in Naga City. This is here to celebrate the companies continued growth.
Philippine Market Focuses On Keeping BPO Investors Happy
With the development of the BPO industry here, a new shift is happening to ensure steady investments by keeping BPO investors happy with changes and innovation.
Secret Reasons for Cape Town BPO Sucess
Cape Town BPOs has recently revealed the reasons for their success in the outsourcing industry and how other players can succeed when entering the market.
Acquire BPO Improves Development With Acquire.AI
Acquire BPO is set to continue its astronomical growth with expansion plans and the acquisition of Acquire AI to improve its BPO services for its customers.
BPO AI Created to Combat Self-Service Fraud
To combat the growing risk of self-service fraud, famous outsourcing and automation comapny CX Automation has created their BPO AI to deal with this threat.