The Ultimate Guide to bpo Services in the Philippines for American Companies
Why American Companies Choose the Philippines for BPO Services American companies are increasingly turning to the Philippines for BPO services...
Tag
#BPO News
Labor Risks With Increasing AI Automation In Philippine Call Ceneters
Although the Philippines is one of the fastest adaptors in AI automation, there remains many issues. Things like labor issues remain a continued risk.
How Blockchain Tools Are Changing the BPO Industry
With the rapid development of new technologies, BPOs must learn to adopt them into their system to make the most of them. Among them are blockchain tools.
Acquire BPO Warns of How AI Experiences Can Turn Customers Off
Acquire BPO has warned that although AI is useful, negative experiences can be a major turn off for customers of from using your products.
BPO Worker Shortage Affects Philippines AI Adoption
The BPO worker shortage in the Philippines may affect their adoption to AI as some employers have cited a shortage of experienced workers who can use AI tools.
Trump Presidency Means Trouble for Philippine BPO Industry
Alarm bells are being raised within the Philippine BPO Industry with the potential of a Trump Presidency as it may spark chaos in the market.
Teleperformance BPO Spearheads Volunteer Program
Teleperformance BPO is making strides in the country not just in the business sector, but also in public works thanks to its new volunteer program.
BPO Tourism Pageant Returns After 5 Years
After a five year hiaturs, the BPO Tourism Pageant returns to help people understand this major industry. Now the beauty queens shall compete for the title.
Experts Estimate That 40% of BPO Jobs Will Operate Outside NCR by 2028
With remote working growing in the country, some leading BPOs believe that as many as 40% of BPO jobs will operate outside of the capital region by 2028.
Kenyan BPOs Set To Be A Favorite in the BPO Market
Kenyan BPOs are quickly becoming a darling in the BPO market with its growing industry. Their growing market and services, they are set to dominate the region.
BPO Players Support PBDN’s Annual Conference on Disability Inclusion
BPO Players across the country have given their support on the third annual PBDN conference on providing inclusion for persons with disabilities.
Digital Minds BPO Sets Up New Headquarters in Naga City
Digital Minds BPO is excited to announce the establishment of their newest headquarters in Naga City. This is here to celebrate the companies continued growth.
Philippine Market Focuses On Keeping BPO Investors Happy
With the development of the BPO industry here, a new shift is happening to ensure steady investments by keeping BPO investors happy with changes and innovation.
Secret Reasons for Cape Town BPO Sucess
Cape Town BPOs has recently revealed the reasons for their success in the outsourcing industry and how other players can succeed when entering the market.
Acquire BPO Improves Development With Acquire.AI
Acquire BPO is set to continue its astronomical growth with expansion plans and the acquisition of Acquire AI to improve its BPO services for its customers.
BPO AI Created to Combat Self-Service Fraud
To combat the growing risk of self-service fraud, famous outsourcing and automation comapny CX Automation has created their BPO AI to deal with this threat.
ACT BPO Begins Operating New Site in Johannesburg South Africa
ACT BPO has come out with exciting news, saying that their new site in Johannesburg, South Africa is now up and running. They will begin operations soon.
Uzbekistan BPOs Try to Gain Global Prominence
With its growing economic reforms, Uzbekistan works to gain prominence in BPOs. Uzbekistan BPOs are trying to use their advantages to find their place.
BPO Services Can Help Businesses Survive During Economic Hardship
BPO services have emerged as one of the methods for businesses to survive economic downturns by providing cost-cutting measures while staying efficient.
Wipro BPO Postpones Expansion Plans over CITIRA Taxes
Indian Wipro BPO has recently announced that it will halt its planned expansion plans in the Philippines, citing concerns over the upcoming CITIRA tax program.
Foundever-Adamson MOA Provides BPO Training for High School and College Students
To help prepare more students for the work-force Foundever-Adamson MOA is providing BPO training for college students to equip them with different skills.
Wal-Mart to Increase Overseas BPO IT Support
Wal-Mart has announced plans to further increase its overseas BPO IT services to manage its growing grocery empire. They have approached BPO giants like India.
Iloilo BPO Firm Expansion to Benefit Illongos
The planned expansion of Iloilo BPO firms into the city is set to provide many benefits to the locals who can see increased employment and quality of life.
Professionalizing BPO Sector Skills is the Future of the Industry
With technology developing, many jobs in BPO work are under threat, but there is a solution. Improving BPO sector skills has emerged as the key for workers.
New BPO Spaces To Be Picked Up From Former POGOs
With the recent POGO ban in the Philippines, many new office spaces have opened up and it appears like these will be converted into BPO spaces.
Northern Samar Welcomes BPO Investors To Operate on Their Island
The province of northern Samar hopes to boost their economy by inviting BPO investors to open their facilities in the island and job opportunities.
DOLE to Help Displaced POGO Workers Find Work in BPOs
With the recent POGO ban in the Philippines, DOLE has stepped in to provide support to the displaced POGO workers, allowing them to find work within IT BPOs.
AI IT BPOs Are Redefining the User Experience
With AI being integrated in BPO services, there are are many new services and tools offered. We shall explore the benefits of these AI IT BPO services.
South African BPOs Reveal IT Roadmap for Innovation
Several South African BPOs have come out with their planned roadmap for the future of their industry and highlighting the development and innovation
Cynergy BPO Revolutionizing E-Commerce With Their VR Systems
Discover how Cynergy BPO is transforming e-commerce with new VR systems, enhancing customer experiences and revolutionizing online shopping. Learn more now!
Infosys BPO Wants to Combine Its Services to Revive Growth
Discover how Infosys BPO plans to revive growth by combining its services, enhancing efficiency, and driving innovation in the business process outsourcing.
BPO Employees Face Maximum Risk From AI Development
BPO employees are at high risk from AI development. Discover how automation threatens jobs and what steps can be taken to secure the future here.
Growing Threats to the Philippines BPO Industry: AI And Talent Shortages
Explore the mounting challenges facing the Philippines BPO industry: from AI advancements to talent scarcity. Discover how these trends reshape its future.
Philippine IT-BPM Sector Expected to Hit Growth Targets
Discover how the Philippine IT-BPM sector is poised to meet its growth targets, driven by innovation and global demand. Stay updated on industry projections.